Terms of Service

Welcome to Rookka! By accessing or using https://rookka.shop, you agree to be bound by these Terms of Service (“Terms”). These terms apply to all visitors, customers, and users of the site. If you disagree with any part of these terms, you may not access the website or use any services.

1. Acceptance of Terms

By using this site, you agree to comply with and be legally bound by these Terms of Service, our Privacy Policy, and any other policies or notices posted on the site. These terms apply whether you are browsing, making a purchase, or registering for an account.

2. Changes to the Terms

We reserve the right to revise these terms at any time without notice. Updated terms will be posted here, and it is your responsibility to check them periodically. Continued use of the site means you accept any changes.

3. Eligibility

To use our site or make a purchase, you must:

  • Be at least 18 years old

  • Provide accurate, complete, and current information

  • Use the website in compliance with all applicable laws and regulations

4. Account Registration

Creating an account is optional but may provide access to order history, faster checkout, and personalized features. You are responsible for maintaining the confidentiality of your account information and for any activity under your account.

5. Orders and Payment

When you make a purchase on rookka.shop, you agree to:

  • Provide accurate payment and shipping information

  • Authorize us to charge your payment method for the total amount

  • Understand that placing an order constitutes a legally binding contract

All prices are listed in USD unless otherwise specified. We reserve the right to modify prices or discontinue products at any time without notice.

6. Shipping and Delivery

Shipping times are estimates and may vary based on destination and carrier. We are not responsible for delays due to customs, weather, or carrier issues.

Customers are responsible for any applicable taxes or import duties outside the U.S.

7. Returns and Refunds

We offer a 30-day return policy on most items. Items must be:

  • In unused condition

  • In original packaging

  • Accompanied by proof of purchase

To initiate a return, email us at contact@rookka.shop. Refunds are issued to the original payment method.

8. Prohibited Uses

You may not use our site or services for any unlawful purpose, including but not limited to:

  • Violating intellectual property rights

  • Attempting to hack or disrupt our platform

  • Harassing, abusing, or harming other users

  • Transmitting malicious code or viruses

Violation of these rules may result in suspension or termination of your account.

9. Intellectual Property

All content on this site, including text, images, product designs, branding, and code, is the property of Rookka or our licensors. You may not reproduce, distribute, or exploit any part of the site without express written permission.

10. Limitation of Liability

Rookka and its team are not liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, profits, or business opportunities

  • Errors or inaccuracies in product descriptions or pricing

  • Delays or inability to access the website

Use of the website and services is at your own risk.

11. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the content, policies, or practices of those websites and encourage you to read their terms before interacting.

12. Termination

We may suspend or terminate access to our services at any time, with or without cause or notice, particularly if you breach these Terms.

13. Governing Law

These Terms are governed by and construed under the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of San Francisco County, CA.

14. Contact Information

For any questions about these Terms, reach us at:
Email: contact@rookka.shop
Phone: (628) 204-7811
Address: 1378 Valencia St, San Francisco, CA 94110